What is deleted: your login and your profile. Families where you are the only member are deleted with all of their memories, photos, logs and comments.

What stays: families that other people belong to are never deleted. You leave them; if you were the only owner, ownership passes to the next parent or caregiver. Memories you added there stay with the family without your name.

Subscriptions: deleting your account does not cancel a Google Play subscription. Cancel it first under Google Play → Payments & subscriptions. A plan you paid for stays with the family until the paid period ends.

Deletion is immediate and permanent. Photos are removed from storage right away.

How to delete

  1. In the app: Family → Privacy → Delete my account.
  2. By email: send a deletion request to [email protected] from your account email (for example if you can't sign in), and we will delete the account for you.